The Chilote Baby is for children aged 1 to 3 years of age and is 100% hand made in Patagonia with natural sheep wool and up-cycled salmon leather. Each pair includes a unique QR code with the artisan’s geo-location and a repair kit to personalize or repair as needed.
ChiloteShoes products are returnable and exchangeable within 20 days of purchase. All items returned must be in like-new condition and include the original Repair Kit and packaging. Please keep this in mind when testing the fit: try them on indoors on a clean surface. Items shipped back to us that are not in their original packaging will not be eligible for refund.
Exchanging: For a quick exchange due to size & fit, simply place a new order for the right size, and we’ll issue a full refund (product + shipping) upon receipt of the original order (please see our regional shipping addresses below).
Returns & Refunds: The buyer will be responsible for shipping costs. When we approve and issue a refund, the cost of shipping will be deducted from the total amount.
Damaged item: Our products are 100% hand-made and thus natural variations due to the artisans unique craft style are normal. In the rare case that an item is defective, once we receive the item back, we will exchange it free of charge and or refund the buyer including all shipping costs. (please see our regional shipping addresses below).
For customers in the U.S.A/Canada: 8437 NW 38th Street. Pembroke Pines, FL 33025 USA
For customers in Europe: Jacob Erlandsens Gade 3, 2th 2100 Copenhagen Ø Denmark
For customers in Chile/South America: Saturnino Barril 1427 Osorno Chile
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